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Don't be afraid to tinker with your From line

I happen to belong to something call Groupon, an online, email driven business that harnesses the power of collective purchasing to offer money-saving coupons on anything from fish pedicures (no time to explain) to car valeting and even holidays. Groupon is a play on words – well word actually: “coupon.” Geddit?

But a puff for Groupon is not the point of this quick post. I was clearing out old Groupon emails from my inbox and noticed how they have progressed the From line in their emails over time – I’ve been a member for about 6,8 months.

Take a look below. The top line on both images shows the most recent email. The bottom line, the oldest.

Obviously this isn’t all the emails I received from them in that time period shown. But I hadn’t spotted how they had slowly modified their From line from:

  • being benefit led and explanatory – “MyCityDeal – Groupon” (bottom)
  • to leading with the brand name but supporting with the benefit – “Groupon – MyCityDeal” (middle)
  • to simply – Groupon (top/most recent).

The brand has grown enormously in this time and you’d have to live in outer space to have not heard of them. Every time I look the value being placed on the company and the list of prospective buyers seems to increase. Way to go coupon people!

But the point of this post is – don’t be afraid to fiddle with your From line in emails.

We allk now that people delete emails faster and faster and that the From line is very important when deciding what to open. We all angst over Subject lines. Let’s start angsting that From line progression. If it’s good enough for a business most recently valued at $15 billion, it’s good enough for me.

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